Our Cargo Call Center is open every day to help with bookings, general inquiries and customer support.
At this time, our call center is experiencing higher than normal call volumes. Save time and access your shipment details, make a booking, and track a shipment using our online booking system.
Available daily 5:00 am - 9:00 pm (PST)
Have a general question that is unrelated to a specific shipment or requesting an online account? Send us an email to let us know how we can help.
This inbox is monitored during regular business hours. Please reach out to our Call Center for time-sensitive questions.
Our customer service agents are ready to answer questions over a live chat.
Note: This feature is only available for general inquiries or modifications to existing shipments and AWBs.
Tel: (808) 835-3799
Toll Free: 1 (877) HA-CARGO (422-2746)
US mainland team - 1-800-775-1905
Save time and access your shipment details, make a booking, and track a shipment using our online booking system. While many tools and features are available without an online account, such as better tracking tools, notification options and enhanced shipping details, an online account is required to book online and access other account management features.
Request your account here and a member of our team will follow up with instructions on how to set up and use your account.